Shipping Policy

Thank you for shopping with us! We’re dedicated to delivering your purchase as quickly and affordably as possible. We offer a range of delivery and pickup options, so you can choose the shipping method that best meets your needs.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons, processing times may be extended, but we’ll notify you in such cases.

Shipping Rates

We offer flat-rate shipping for most orders. The exact cost will be calculated at checkout based on the destination and the selected shipping method.

Delivery Estimates

Standard Shipping:

• Estimated delivery within 3-5 business days.

Expedited Shipping:

• Estimated delivery within 1-3 business days.

Please note that delivery times are estimates and not guaranteed. Factors such as weather, carrier delays, and order volume may impact delivery times.

International Shipping

At this time, we only offer domestic shipping within [Country]. We hope to expand our international shipping options in the future.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the provided link.

Local Pickup

We also offer the option for local pickup at our [Location]. Simply select “Local Pickup” at checkout, and we’ll notify you when your order is ready for pickup.

Lost or Damaged Items

In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team within 7 days of receiving your order. We’ll work with you to resolve the issue as quickly as possible.

For any further questions or concerns about shipping, feel free to reach out to our customer support team at mailto:billing@hilalpalms.com.